Each morning the Drs will accept calls from 08:30 am, call lists are subject to capacity, only in extreme urgent cases will calls be taken once the lists are full.  


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homepage covid info

For the latest covid-19 situation in Northern Ireland see: Covid-19 situation in Northern Ireland

During the current Covid-19 Pandemic the surgery has had to make a number of changes to ensure the safety of our staff and patients.

  • Do not attend the surgery unless invited by a GP for an appointment

  • If you have any symptoms of coronavirus, no matter how mild, the doctor will assess you via telephone consultation to decide how best to manage your condition.

  • We no longer have a face to face appointment system, we are currently using telephone triage for all our patients. To get a call back from a GP please call the surgery before 10am

  • Prescriptions can be ordered via e-mail or the repeat line, written orders will not be accepted by the receptionist.

  • If possible nominate a pharmacy to collect your prescription for you


We are a six partner practice providing General Medical Services on behalf of the Belfast Health & Social Care Board. We have approximately 7000 patients. The practice has had a long association with East Belfast and we hope to continue this while providing the highest quality of care for all our patients.  

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Take our patient survey. If you have recently interacted with the practice we would like to hear from you. There is only one question to answer and one comment to make so it will not take long. Click here for the 2019 survey.

Get well, keep well. Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join in. We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

The Arches Centre is wheelchair-friendly and has facilities to help easy access for the disabled including disabled car parking bays and lifts to all floors.

(Site updated 18/06/2021)
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